Major Online Outage Impacts Many Websites and Mobile Apps

An extensive online failure has impacted many online platforms and apps around the world, as users experiencing problems accessing the internet after problems at Amazon’s online infrastructure service.

The impacted apps include Snapchat, Roblox, Signal, and the language learning app Duolingo, as well as multiple Amazon-operated platforms such as its main retail platform and the Ring security device manufacturer.

Across the United Kingdom, Lloyds bank was impacted in addition to its branches Halifax and the Scottish bank, and additional accounts of problems reaching the the tax authority online portal on that morning. Furthermore across the UK, many Ring customers turned to networks to state their security devices were malfunctioning.

Just within Britain, accounts of disruptions on particular apps ran into the many thousands for each app.

The company stated that the outage originated in the eastern region of the US at the cloud division, a unit that provides essential online backbone for many companies, who utilize resources on the company's servers. AWS is the biggest global cloud computing platform.

Just after the start of the day (PDT) in the America (morning UK time), officials reported “higher problem frequencies and slowdowns” for AWS services in a region on the Atlantic seaboard of the US. The ripple effect seemed to affect services globally, and the outage tracking website indicating issues with the same sites in multiple continents.

Cisco’s Thousand Eyes, a service that reports on online failures, further indicated a surge in problems on that morning, and numerous instances situated in Virginia, the site of the eastern US data center where the company stated the problems started.